The Executive Assistant Manager – Rooms supports the overall management of the Rooms Division, including front office, housekeeping, guest services and related operations. Requirements typically include several years of experience in hotel rooms operations, preferably in an upscale or international property, strong leadership ability, excellent English communication and good knowledge of hotel systems and service standards. Thai language skills and local market experience may be advantageous. The successful candidate is expected to maintain high guest-satisfaction scores, coach department leaders, manage operational performance, resolve escalated guest issues, control costs and uphold Marriott’s brand standards. Flexibility, professionalism, commercial awareness and the ability to work shifts, weekends and public holidays are essential.
Chiang Mai Marriott Hotel is part of Marriott International, one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous countries. Marriott properties are known for structured service standards, international training, career mobility and a strong focus on guest experience. The Chiang Mai hotel serves leisure travellers, business guests, groups and events in one of northern Thailand’s leading cultural and tourism destinations. Its operations typically include accommodation, food and beverage, meetings and events, wellness and guest services. Employees can expect a multicultural working environment, formal operating procedures and opportunities to develop within Marriott’s global hotel network. The company generally provides benefits according to local employment practices and the specific property’s policies.
Thailand offers hospitality opportunities in Bangkok, Chiang Mai, Phuket, Koh Samui, Krabi, Pattaya and other resort destinations. Island jobs are concentrated in hotels, restaurants, spas, diving, entertainment and guest services, while Chiang Mai provides a calmer city lifestyle and strong cultural tourism market. Thai culture values politeness, respect for hierarchy, hospitality and flexibility. Living costs vary: island resorts and Bangkok are usually more expensive than Chiang Mai. Foreign employees normally need an employer-sponsored Non-Immigrant B visa and work permit before legally working; requirements can include a passport, employment documents, qualifications and medical checks. Employers often assist with the process, but applicants should confirm current rules with Thai authorities. Relocation planning should include housing, insurance, transport, rainy-season conditions and basic Thai language learning. Resort work may involve seasonal demand, long hours and weekend shifts.
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