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Rooms Division Manager - Four Points by Sheraton Krabi Ao Nang Beach Resort

Thailand Four Points by Sheraton Krabi Ao Nang Beach Resort THB 80,000–140,000 per month, plus possible service charge, benefits and incentives*
Job Description

The Rooms Division Manager oversees front office, housekeeping, guest services and related room operations, ensuring high standards of service, cleanliness, guest satisfaction and financial performance. Requirements typically include several years of hotel rooms-division or front-office leadership experience, strong knowledge of hotel systems, budgeting and quality standards, and excellent English communication. Experience with Marriott or other international brands is advantageous. The successful candidate should be hands-on, commercially aware, service-focused and able to lead multicultural teams, manage staffing and resolve guest concerns effectively. Flexibility, sound judgment and the ability to work weekends, holidays and changing operational hours are expected.

Company Info

Four Points by Sheraton is Marriott International’s approachable, full-service hotel brand, designed for travellers who value comfort, dependable service and a relaxed social atmosphere. Four Points by Sheraton Krabi Ao Nang Beach Resort is located in Ao Nang, a popular coastal destination known for beaches, limestone scenery and access to nearby islands. The resort serves leisure travellers, families, groups and business guests, combining contemporary accommodation with restaurants, recreational facilities and meeting services. As part of Marriott International, the property benefits from global operating standards, recognised training programmes, career mobility and Marriott Bonvoy exposure. Its hotel teams are expected to deliver friendly, efficient service while maintaining brand standards and supporting sustainable, locally engaged tourism in southern Thailand.

Destination Guide

Thailand offers strong hospitality opportunities across Phuket, Koh Samui, Krabi, Koh Phi Phi, Koh Chang and other resort destinations. Roles are common in hotels, restaurants, guest services, diving, wellness, sales and events, although English-speaking applicants usually compete with experienced local candidates. Krabi and Ao Nang provide a relaxed beach lifestyle, outdoor activities, island-hopping, kayaking and a lower cost of living than Phuket, while transport and services are more limited. Thai culture places importance on politeness, respect, hierarchy and maintaining harmony; modest dress and respectful temple behaviour are expected. Foreigners generally need an employer-sponsored Non-Immigrant B visa and a work permit before legally working. Employers often assist with documentation, but requirements should be confirmed with Thai immigration. Secure accommodation, healthcare coverage and clear contract terms before relocating. Tourist visas do not permit employment.

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