Food & Beverage Services Supervisor - Renaissance Johor Bahru

Job Description

The Food & Beverage Services Supervisor oversees daily restaurant, bar, banquet, and room-service operations at Renaissance Johor Bahru. Requirements typically include previous hotel or restaurant experience, supervisory capability, strong English communication, customer-service skills, basic computer knowledge, and flexibility to work shifts, weekends, and public holidays. The successful candidate is expected to lead service teams, allocate duties, maintain Marriott service standards, monitor cleanliness and guest satisfaction, handle complaints professionally, support training, control stock and operating costs, and follow food-safety and workplace procedures. A friendly, organised, hands-on approach and the ability to remain calm during busy periods are important.

Company Info

Renaissance Johor Bahru Hotel is a full-service Marriott International property located in Johor Bahru, Malaysia, near the border with Singapore. Renaissance Hotels positions itself as a lifestyle hospitality brand focused on helping guests discover the character, culture, and local experiences of each destination. The hotel serves business and leisure travellers and generally offers guest rooms, restaurants and bars, meeting and event facilities, recreational amenities, and professional conference services. As part of Marriott International, the property operates within a global hospitality network known for structured service standards, employee training, career mobility, and diverse workplace opportunities. Food and beverage team members support restaurants, events, banquets, and in-room dining while delivering attentive service consistent with Marriott and Renaissance brand expectations.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Johor Bahru, Penang, Langkawi, Sabah, and Sarawak, with resorts, hotels, restaurants, and tourism businesses hiring service, culinary, housekeeping, and management staff. The culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in hotels, alongside Bahasa Malaysia. Lifestyle costs are moderate, although Kuala Lumpur, Penang, and resort islands can be more expensive. Malaysia has mainland destinations as well as island areas such as Langkawi, Penang, Tioman, and parts of Sabah. Foreign workers generally need an employer-sponsored work permit and must meet immigration and sector requirements before starting employment. Candidates should confirm salary, accommodation, meals, transport, medical coverage, contract terms, and visa sponsorship directly with the employer. Johor Bahru is urban, connected to Singapore, and offers convenient shopping, dining, and transport links.