The Front Office Guest Service Attendant, known as a Welcome Warrior, supports guests throughout their arrival, stay and departure. Duties may include welcoming visitors, handling check-in and check-out, responding to questions, processing payments, assisting with luggage or transport, managing guest requests and maintaining accurate records. Candidates should have friendly communication skills, a professional presentation, basic computer and cash-handling ability, and a genuine passion for hospitality. Previous front-office or customer-service experience is helpful, although training may be provided. The role requires flexibility to work shifts, weekends and public holidays, confidence in dealing with different cultures, attention to detail, and the ability to remain calm and helpful in a busy resort environment.
Sheraton Fiji Golf & Beach Resort is a large beachfront resort on Denarau Island, near Nadi, operated under the Sheraton brand of Marriott International. The property serves leisure travellers, families, groups and corporate guests, offering accommodation, restaurants, bars, pools, recreational facilities, meeting spaces and access to golf and marine activities. Marriott International is one of the world's leading hospitality companies, with a broad portfolio of hotels and resorts across numerous countries. At Sheraton Fiji, employees work in a multicultural, guest-focused environment where teamwork, warm Fijian hospitality and professional service are important. The resort can provide opportunities across front office, food and beverage, housekeeping, engineering, recreation, finance and management, making it a significant hospitality employer in the Nadi and Denarau tourism area.
Fiji offers hospitality, tourism, retail, transport, construction, healthcare and education opportunities, with many resort roles concentrated around Nadi, Denarau, Coral Coast and Suva. Fijian culture values community, respect, family, church and welcoming visitors; learning basic greetings and observing village etiquette is appreciated. Life combines warm weather, beaches, outdoor activities and a relaxed pace, although accommodation and transport near major resorts can be expensive. International workers generally need an approved work permit before starting employment, normally arranged with employer support through Fiji's immigration authorities. A valid passport, employment contract, qualifications and health or police documents may be required. Confirm visa conditions directly with the employer and official Fiji authorities, and do not work on a visitor permit. Relocating staff should budget for housing, utilities, transport and medical cover, and check whether the resort provides meals, accommodation, uniforms or transport.
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