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Front Office Guest Service Assistant - Porter

Fiji Sheraton Fiji Golf & Beach Resort Approximately FJD 1,000–1,500 per month, plus possible service charge, meals, benefits, or staff accommodation depending on the employment package.*
Job Description

The Front Office Guest Service Assistant - Porter welcomes guests, assists with luggage, escorts guests to rooms, provides directions and local information, supports arrivals and departures, and helps maintain a smooth guest experience. Candidates should have friendly communication skills, a professional appearance, good physical fitness, and a service-focused attitude. Previous hotel, porter, bell desk, or customer-service experience is helpful, although practical training may be provided. The role requires flexibility to work shifts, weekends, and public holidays, along with the ability to handle luggage safely and work effectively in a busy resort environment. Reliability, teamwork, cultural awareness, and knowledge of the local area are valued.

Company Info

Sheraton Fiji Golf & Beach Resort is a large beachfront resort located on Denarau Island near Nadi. It is part of Marriott International, one of the world's leading hospitality companies, and operates under the Sheraton brand. The resort offers guest rooms, restaurants, bars, meeting and event facilities, swimming pools, recreational activities, and access to golf and beach experiences. Its workforce serves international leisure travellers, families, groups, and business guests. As a Marriott property, the resort generally places strong emphasis on guest service, professional standards, teamwork, employee development, and creating memorable experiences. Working there can provide exposure to international hotel operations, multiple departments, and career pathways within Marriott's global network.

Destination Guide

Fiji offers hospitality, tourism, construction, healthcare, education, retail, agriculture, and marine-related job opportunities, with many roles concentrated around Nadi, Denarau, and Suva. Fijian culture is welcoming and community-oriented, with strong traditions of family, respect, music, dance, and shared meals. Island life is relaxed, warm, and outdoors-focused, although imported goods and accommodation can be expensive. Workers should expect tropical weather, varying transport options, and a slower pace outside major centres. Foreign nationals normally need an approved work permit before starting employment; the employer usually supports the application, and requirements can include a contract, qualifications, medical checks, and police clearance. Confirm visa, tax, housing, and airfare arrangements directly with the employer before relocating. Staff accommodation, meals, transport, and medical benefits vary by resort and contract.