The Guest Arrival Expert welcomes guests, assists with luggage, manages arrivals and departures, provides directions and local information, and helps create a smooth first and final impression. Candidates should have strong communication and customer-service skills, a polished and professional appearance, and the ability to remain calm in a busy hotel environment. Previous experience in front office, concierge, bell service, or luxury hospitality is helpful. The role may require standing for long periods, handling luggage, working shifts, weekends and public holidays, and communicating confidently in English. Additional languages, local area knowledge, and a valid UAE driving licence may be advantageous.
Sheraton Mall of the Emirates Hotel, Dubai is a full-service Marriott International property connected to the Mall of the Emirates and positioned close to major attractions, shopping and business areas. The hotel serves leisure travellers, families, corporate guests and international visitors, offering guestrooms, restaurants, meeting facilities, fitness and wellness services. As part of the Sheraton brand, it focuses on warm hospitality, dependable service and creating a welcoming community for guests. Employees work in a multicultural environment with structured hotel operations and opportunities to develop within Marriott’s global network. Benefits and employment conditions vary by contract, but hospitality roles in Dubai commonly include accommodation or a housing allowance, transportation, meals, medical cover and annual leave.
The United Arab Emirates is not an island, but it offers excellent hospitality and tourism opportunities across Dubai, Abu Dhabi, Ras Al Khaimah and other emirates. Hotels, restaurants, resorts, airlines, attractions and retail businesses regularly recruit international staff. Life is modern, safe and multicultural, with hot summers, mild winters, extensive shopping, beaches and a busy social scene. Islamic traditions influence public behaviour, dress and holidays, while expatriates make up much of the workforce. Most foreign employees need employer-sponsored residence and work visas; the employer normally arranges the permit, medical checks and Emirates ID process. Before relocating, confirm salary, accommodation, transport, insurance, leave, gratuity and recruitment-fee terms in writing. Bring attested documents where requested and budget for deposits and initial expenses. Dubai’s cost of living can be high, particularly for housing, but staff accommodation can reduce costs.
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