Hotel Cleanliness Supervisor

Job Description

The Hotel Cleanliness Supervisor oversees housekeeping and public-area cleanliness, ensuring rooms, facilities, and guest spaces meet Four Points by Sheraton standards. Candidates are generally expected to have hospitality or housekeeping experience, supervisory ability, good communication skills, attention to detail, and a practical understanding of cleaning procedures, hygiene, and safety. The role requires scheduling and guiding staff, checking completed work, managing supplies, responding to guest concerns, and coordinating with Front Office and Maintenance. Flexibility to work shifts, weekends, and public holidays is important. A professional appearance, dependable attitude, physical stamina, and basic English and computer skills are advantageous.

Company Info

Four Points by Sheraton is a Marriott International hotel brand designed for travelers seeking comfortable, dependable accommodation with friendly service and practical amenities. Its hotels typically offer modern guest rooms, restaurants and bars, meeting facilities, fitness services, and welcoming social spaces. Four Points by Sheraton Makassar is located in Makassar, South Sulawesi, a major commercial and maritime center in eastern Indonesia. The property serves business travelers, leisure guests, groups, and events, requiring consistent standards across housekeeping, food and beverage, guest services, and operations. As part of Marriott International, the hotel provides employees with exposure to global hospitality procedures, structured service standards, training opportunities, and potential career mobility within the wider hotel network.

Destination Guide

Indonesia is an archipelago with strong hospitality opportunities across Bali, Java, Lombok, Sumatra, and Sulawesi. Makassar, on Sulawesi, offers a lively urban lifestyle, relatively affordable living costs, excellent seafood, and access to beaches and islands such as Samalona and the Spermonde Islands. Indonesian culture values warmth, respect, community, and modest professional conduct; learning basic Bahasa Indonesia is highly useful. Hotel jobs are available in housekeeping, food and beverage, front office, engineering, and management, especially in tourism centers. Foreign workers generally need employer sponsorship and the appropriate work and stay permits, commonly arranged through the company before employment begins. Applicants should confirm salary, accommodation, meals, transport, insurance, contract terms, and permit responsibility. Relocation requires planning for housing, healthcare, banking, local transport, and tropical weather. Makassar is a practical base for exploring Sulawesi while working in a growing regional hospitality market.