The Front Desk Agent welcomes guests, manages check-in and check-out, handles reservations and payments, answers questions, resolves concerns, and coordinates with housekeeping and other hotel departments. Candidates should have hospitality or customer-service experience, strong communication skills, a professional appearance, and good computer skills. Fluency in English is normally required; Spanish and additional languages are valuable. The role requires flexibility for shifts, weekends and holidays, attention to detail, patience, discretion, and a genuine commitment to delivering personalised Ritz-Carlton service. Previous experience with hotel property-management systems is advantageous.
The Ritz-Carlton Tenerife, Abama is a luxury resort in Guía de Isora on Tenerife’s west coast, operated as part of Marriott International’s global hotel portfolio. The resort combines elegant accommodation, restaurants, spa facilities, golf, beaches and extensive leisure experiences in a landscaped setting overlooking the Atlantic Ocean. Ritz-Carlton is recognised for highly personalised service, refined guest experiences and strong attention to detail. Employees typically work in an international hospitality environment with opportunities to develop across front office, food and beverage, housekeeping, wellness and resort operations. As a Marriott property, the resort may also provide access to company training, internal mobility and employee travel benefits, subject to local employment terms and eligibility.
Spain’s islands, including Tenerife, Gran Canaria, Mallorca, Ibiza, Lanzarote and Fuerteventura, offer regular opportunities in hotels, resorts, restaurants, tourism, retail, aviation and leisure services. Tenerife has a relaxed, multicultural lifestyle, warm weather, outdoor activities and a strong year-round tourism economy. Rent can be high in popular coastal areas, so many employees consider shared housing or living slightly inland. Spanish is useful for daily life, although English is widely used in resorts. EU, EEA and Swiss citizens can work with the relevant registration requirements. Non-EU applicants generally need an employer-sponsored work permit and should secure authorisation before starting employment. Candidates should confirm accommodation, transport, salary, working hours, social-security registration and visa conditions directly with the employer before relocating.
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