Restaurant & Banquet Manager

Job Description

The Restaurant & Banquet Manager oversees daily restaurant and banquet operations, ensuring excellent guest service, smooth event execution, quality standards, and effective cost control. Candidates should have several years of experience in hotel or resort food and beverage operations, strong knowledge of restaurant service and banqueting, and excellent leadership and communication skills. Experience with luxury hospitality, staff scheduling, budgeting, training, health and safety, and handling guest concerns is highly valued. The role requires flexibility to work weekends, evenings, public holidays, and during busy events. The successful candidate is expected to lead by example, maintain Ritz-Carlton service standards, develop employees, and coordinate effectively with culinary, events, and other hotel departments.

Company Info

The Ritz-Carlton Langkawi is a luxury beachfront resort operated by Marriott International on the Malaysian island of Langkawi. Set among rainforest, mangroves, and the Andaman Sea, the resort combines refined accommodation with locally inspired architecture, destination dining, spa services, and extensive leisure facilities. The Ritz-Carlton brand is known for highly personalised service, elegant guest experiences, and rigorous attention to detail. Employees work in an international hospitality environment serving leisure travellers, families, weddings, corporate groups, and luxury events. The resort offers opportunities across food and beverage, rooms, culinary, spa, engineering, finance, and guest services. Team members are generally expected to demonstrate professionalism, cultural awareness, discretion, teamwork, and a strong commitment to creating memorable experiences while following Marriott and Ritz-Carlton operating standards.

Destination Guide

Langkawi is a relaxed Malaysian island known for beaches, rainforest, duty-free shopping, island-hopping, and a strong tourism economy. Job opportunities are concentrated in luxury resorts, restaurants, wellness, marine activities, transport, retail, and events, with additional work in mainland Malaysia’s larger cities. The culture blends Malay traditions with Chinese, Indian, and international influences; modest dress and respectful behaviour are appreciated, especially outside resort areas. Lifestyle is generally quieter and more affordable than Kuala Lumpur, although imported goods and peak-season accommodation can be costly. Foreign employees normally need employer sponsorship and a valid Malaysian Employment Pass before starting work; requirements depend on nationality, salary, qualifications, and role. Employers usually guide the application process. Candidates should confirm accommodation, transport, medical coverage, flights, tax treatment, contract terms, and visa sponsorship before relocating. Langkawi International Airport provides convenient regional connections.