F&B and Event Service Expert (Banquet)

Job Description

The F&B and Event Service Expert (Banquet) supports the setup, service, and breakdown of conferences, weddings, receptions, and other functions. Duties include preparing event spaces, serving food and beverages, maintaining presentation standards, responding to guest requests, coordinating with kitchen and event teams, and following hygiene and safety procedures. Candidates should have customer-service skills, good communication, a professional appearance, and the ability to work efficiently in a fast-paced environment. Previous banquet, hotel, restaurant, or hospitality experience is advantageous, while flexibility to work weekends, holidays, and changing shifts is expected. Physical stamina, teamwork, attention to detail, and a guest-focused attitude are essential.

Company Info

Sheraton Cebu Mactan Resort is a beachfront luxury resort located in Punta Engaño, Lapu-Lapu City, Cebu, Philippines. It is part of Sheraton Hotels & Resorts, a global hospitality brand operated by Marriott International. The resort caters to leisure travelers, families, business guests, weddings, conferences, and other events, offering accommodation, restaurants, banquet facilities, recreational amenities, and access to Mactan’s coastal attractions. As a Marriott property, it generally follows international standards for guest service, food and beverage operations, safety, training, and professional conduct. Employees may work in a multicultural environment and receive opportunities to develop hospitality skills through structured procedures and on-the-job learning. The resort’s location near beaches, resorts, Cebu’s airport, and major tourist destinations makes it a prominent employer in the local tourism and hotel industry.

Destination Guide

The Philippines offers hospitality opportunities across Cebu, Mactan, Boracay, Palawan, Bohol, Manila, and other tourism centers. Common roles include hotel service, culinary work, housekeeping, front office, events, diving, and resort operations. Filipino culture is generally warm, family-oriented, respectful, and community-minded, with English widely used in workplaces. Island living can provide access to beaches, water activities, affordable local food, and a relaxed lifestyle, although traffic, tropical weather, and occasional typhoons should be considered. Foreign workers normally need an employer-sponsored Alien Employment Permit and an appropriate work visa or permit before starting employment; requirements vary by nationality and contract. Local hires should prepare identification, tax, banking, medical, and employment documents. Relocation is easiest when accommodation, transport, meals, insurance, and service-charge policies are confirmed in writing. Cebu has good air connections, shopping, healthcare, and established expatriate services.