The Room Reservation Supervisor oversees daily room-booking operations at Bvlgari Hotel Tokyo, ensuring accurate reservations, prompt guest communication and effective coordination with Front Office, Sales and other departments. Candidates should have relevant experience in hotel reservations or front-office operations, strong knowledge of reservation systems and distribution channels, and excellent Japanese and English communication skills. Luxury-hotel experience, attention to detail, leadership ability and confidence handling guest requests are expected. The role requires maintaining accurate booking records, supporting revenue goals, coaching reservation colleagues and delivering the high service standards associated with the Bvlgari brand.
Bvlgari Hotel Tokyo is a luxury hotel located in the heart of Tokyo, offering refined accommodation, Italian-inspired dining, a sophisticated spa and highly personalized service. It is part of Bvlgari Hotels & Resorts, the hospitality division of the renowned Italian luxury brand Bvlgari, which is part of the LVMH group. The hotel operates within Marriott International’s luxury portfolio and benefits from international hospitality standards, global systems and career opportunities. Bvlgari Hotel Tokyo combines contemporary Italian design with Japanese craftsmanship and omotenashi, creating an elegant experience for leisure and business travelers. Employees are expected to demonstrate discretion, attention to detail, cultural awareness and a strong commitment to individualized guest service.
Japan offers opportunities in luxury hotels, restaurants, tourism, retail, technology and international business, particularly in Tokyo, Osaka, Kyoto and resort areas. The culture values punctuality, respect, teamwork and thoughtful customer service. Tokyo provides excellent transport, diverse dining and entertainment, but housing and daily expenses can be high. Japan has four seasons, efficient public services and a generally safe, organized lifestyle. Foreign workers normally need an employer-sponsored work visa matching their occupation; a Certificate of Eligibility is commonly obtained before applying, and requirements vary by nationality and role. Applicants should confirm visa eligibility, degree or experience requirements, health insurance, taxes and residence registration. Japanese ability is highly valuable, while English is important in international hotels. Relocation planning should include accommodation, commuting, banking, mobile service and adapting to workplace etiquette.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...