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Supervisor-Reservations

Japan Courtyard by Marriott Osaka Honmachi Approximately ¥280,000–¥400,000 per month, depending on experience, language skills and benefits*
Job Description

The Reservations Supervisor oversees daily reservation activities, ensuring bookings are entered accurately, guest requests are handled promptly, and room availability and rates are managed in line with hotel strategy. Typical requirements include relevant hotel or reservations experience, strong communication and organizational skills, attention to detail, and confidence using reservation or property-management systems. Japanese and English communication skills are generally valuable in an international Osaka hotel. The successful candidate is expected to coach reservation staff, coordinate with Front Office, Sales and Revenue teams, resolve booking issues, protect guest information, and maintain Marriott service standards. Flexibility for shifts, weekends and holidays, together with a professional, guest-focused attitude, is also expected.

Company Info

Courtyard by Marriott Osaka Honmachi is a contemporary business and leisure hotel located in Osaka, Japan, operated under Marriott International’s Courtyard brand. The hotel serves domestic and international travelers with guest rooms, meeting facilities, dining options and practical services designed for productive stays. Its location in Honmachi provides convenient access to Osaka’s commercial districts, transport links and major attractions. Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous brands and countries. Courtyard properties typically emphasize reliable service, comfortable accommodation, efficient technology and friendly guest interaction. Employees work within Marriott’s established standards for hospitality, safety, training and ethical conduct, while also adapting service to local Japanese expectations and the needs of international guests.

Destination Guide

Japan offers hotel, restaurant, tourism, retail, technology and education opportunities, especially in Osaka, Tokyo, Kyoto, Fukuoka and Okinawa. Hospitality employers value Japanese ability, customer service experience and, for international properties, English or other languages. Japan combines safe cities, excellent public transport, strong seasonal traditions, historic neighborhoods and distinctive regional food. Urban life can be fast-paced and compact, while rural areas offer more space and a quieter lifestyle; housing deposits, commuting and language requirements should be considered. Foreign workers usually need an employer-sponsored work visa matching their occupation, such as Engineer/Specialist in Humanities/International Services, and must meet immigration and documentation requirements. Employers may assist with sponsorship, but applicants should confirm eligibility before relocating. Budget for accommodation, transport, health insurance, taxes and initial setup costs. Learning Japanese greatly improves daily life, workplace communication and long-term career prospects.

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