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Guest Arrival Expert (CID Agent-Arabic Speaker)

United Arab Emirates Four Points by Sheraton Sharjah AED 2,500–4,500 per month, depending on experience and benefits*
Job Description

The Guest Arrival Expert (CID Agent–Arabic Speaker) welcomes arriving guests, supports check-in and arrival procedures, verifies identification, and coordinates required guest information with the relevant authorities. The role requires strong Arabic and English communication skills, a professional hospitality manner, attention to detail, and confidence working with confidential documents. Previous experience in front office, guest relations, hotel security, or CID-related duties is preferred. Candidates should understand UAE identification and registration requirements, maintain accurate records, protect guest privacy, and remain calm and helpful during busy periods. Familiarity with Marriott service standards and hotel systems is an advantage. Flexibility for shifts, weekends, and public holidays is expected.

Company Info

Four Points by Sheraton Sharjah is a contemporary hotel operated under the Four Points brand, part of Marriott International. Located in Sharjah, the property serves business and leisure travelers with comfortable accommodation, dining, meeting facilities, and practical guest services. Four Points hotels are positioned around approachable hospitality, reliable service, and a welcoming atmosphere for both short and extended stays. Employees typically work within Marriott’s global service standards, with emphasis on professionalism, guest satisfaction, teamwork, and operational consistency. The hotel benefits from Sharjah’s access to cultural attractions, commercial areas, and neighboring Dubai. Employment packages in UAE hotels may include accommodation or an allowance, transportation, meals, medical coverage, annual leave, and return airfare, although benefits vary by contract and position.

Destination Guide

The United Arab Emirates is not an island but a federation of seven emirates, including Sharjah, Dubai, and Abu Dhabi. Hospitality offers many opportunities in hotels, restaurants, events, tourism, and guest services, with Arabic and English speakers particularly valued. UAE culture combines Islamic traditions, strong family values, and a highly international workforce; modest dress and respectful behavior are important. Lifestyle ranges from busy city living and shopping to beaches, desert activities, museums, and historic districts. Most foreign employees require employer-sponsored residency and a work permit; the employer normally manages the application, medical examination, Emirates ID, and related approvals. Before relocating, confirm salary, accommodation, transport, insurance, working hours, probation, leave, and contract terms. Living costs vary considerably, and Sharjah is often more affordable than Dubai, although commuting can be busy.

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