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Reservations Supervisor - Courtyard by Marriott Bangkok

Thailand Courtyard by Marriott Bangkok THB 25,000–40,000 per month*
Job Description

The Reservations Supervisor oversees daily room reservation activities, ensuring accurate bookings, rate application, guest communication, and coordination with Front Office and Revenue teams. Candidates should have prior hotel reservations or front-office experience, strong knowledge of reservation systems, and good English communication skills; knowledge of Marriott systems is an advantage. The role requires attention to detail, sound commercial awareness, problem-solving ability, and confidence supervising colleagues. The successful candidate is expected to maintain high service standards, respond promptly to guest and travel-partner inquiries, support occupancy and revenue targets, handle booking changes professionally, and follow Marriott policies and local regulations. Flexibility to work shifts, weekends, and public holidays is normally required.

Company Info

Courtyard by Marriott Bangkok is part of Courtyard by Marriott, a global hotel brand operated within Marriott International’s worldwide portfolio. Courtyard hotels are designed for business and leisure travellers, combining practical accommodation, modern facilities, food and beverage services, meeting spaces, and convenient access to city attractions or commercial districts. The Bangkok property serves both international and domestic guests and relies on coordinated teams across reservations, front office, housekeeping, food and beverage, sales, and engineering. Marriott is known for structured operating standards, guest-focused service, employee training, and opportunities to move between brands and destinations. Working at Courtyard by Marriott Bangkok can provide experience in an international hotel environment, exposure to diverse guests, and opportunities to build a career in reservations, rooms operations, or broader hospitality management.

Destination Guide

Thailand’s islands, including Phuket, Koh Samui, Koh Phangan, Koh Tao, Krabi’s island areas, and Koh Chang, offer work in hotels, resorts, restaurants, diving, wellness, tours, and guest services. Island life is generally relaxed and outdoors-oriented, with beaches, markets, temples, and strong local food traditions. Living costs vary: Phuket and Koh Samui can be relatively expensive, while smaller islands may be cheaper but have fewer services and seasonal employment. Thai culture values respect, modesty, patience, and courteous communication; learning basic Thai is helpful. Foreign nationals normally need an employer-sponsored Non-Immigrant B visa and a work permit before legally working, with qualifications depending on the role. Employers may assist with documentation, accommodation, transport, or meals, but conditions should be confirmed in writing. Bangkok is often the best starting point for wider career opportunities, while island roles suit people comfortable with seasonal work and a slower lifestyle.

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