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F&B Service Expert - Waitress (ADD)

Malaysia Sheraton Petaling Jaya Hotel RM2,000–RM2,800 per month, potentially supplemented by service charge, allowances, and employee benefits*
Job Description

The F&B Service Expert (Waitress) is responsible for welcoming guests, taking food and beverage orders, serving meals and drinks, processing payments, and maintaining a clean, well-presented dining area. Candidates should have good communication skills, a pleasant and service-focused attitude, basic knowledge of food and beverage service, and the ability to work efficiently in a busy hotel environment. Previous restaurant or hotel experience is helpful, although suitable entry-level applicants may also be considered. The role requires teamwork, personal grooming, attention to detail, flexible shift availability, and the ability to stand for extended periods. Fluency in English is generally expected; knowledge of Malay or additional languages is an advantage.

Company Info

Sheraton Petaling Jaya Hotel is an upscale Marriott International property located in Petaling Jaya, Selangor, near Kuala Lumpur. The hotel provides accommodation, restaurants and bars, meeting facilities, leisure amenities, and professional event services for business and leisure travelers. As part of the Sheraton brand, it focuses on welcoming service, comfortable social spaces, and reliable hospitality experiences for both international and domestic guests. Employees typically work in a structured hotel environment with opportunities to learn standard operating procedures, guest relations, food and beverage service, and other hospitality skills. Marriott International is one of the world’s largest hotel companies, operating a broad portfolio of brands across many countries. Employment may offer access to training, career development, staff meals or discounts, and group-wide employee benefits, depending on the specific contract and local policies.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur and Petaling Jaya, as well as island and coastal destinations such as Langkawi, Penang, Tioman, and the Perhentian Islands. Hotel, restaurant, resort, spa, and tourism jobs are common, with stronger seasonal demand in popular holiday areas. Malaysian culture is diverse, combining Malay, Chinese, Indian, Indigenous, and international influences. English is widely used in tourism, while Malay is the national language. The lifestyle is generally affordable compared with many major global cities, with excellent food, public transport in urban areas, and warm weather throughout the year. Foreign employees normally need an employer-sponsored Employment Pass or another suitable work authorization; they should not begin work on a tourist entry. Employers usually guide approved candidates through immigration procedures. Relocating to Petaling Jaya provides access to Kuala Lumpur, shopping, healthcare, airports, and a wide range of accommodation, while island locations offer a quieter, more seasonal lifestyle.