Banquet Supervisor

Job Description

The Banquet Supervisor oversees the setup and delivery of meetings, conferences, weddings, and other functions. Requirements typically include hotel or banquet experience, strong knowledge of food and beverage service, good English and Indonesian communication skills, and the ability to lead a team. The successful candidate is expected to coordinate staff, arrange rooms and equipment, maintain service standards, respond professionally to guest requests, monitor cleanliness and safety, and support smooth event operations. Flexibility is essential, as shifts may include evenings, weekends, and public holidays. Attention to detail, physical stamina, problem-solving ability, and a guest-focused attitude are important.

Company Info

Four Points by Sheraton Bekasi is a Marriott International hotel serving business and leisure travelers in Bekasi, West Java, within the wider Jakarta metropolitan area. The hotel offers contemporary accommodation, dining, meeting and banquet facilities, and the approachable service associated with the Four Points brand. Its location provides convenient access to commercial districts, industrial areas, shopping centers, and transport links around Greater Jakarta. As part of Marriott International, the property operates within an established global hospitality network, with structured service standards, training opportunities, and potential career mobility across hotels and destinations. Banquet operations are particularly important for corporate meetings, social celebrations, weddings, and local events. Employees are generally expected to provide friendly, efficient service while maintaining Marriott standards for safety, presentation, teamwork, and guest satisfaction.

Destination Guide

Bekasi is on Java, Indonesia’s most developed and densely populated island, offering strong opportunities in hotels, restaurants, events, manufacturing, retail, and business services. The city is part of Greater Jakarta, so employees can access major malls, hospitals, universities, airports, and a wide range of professional networks. Daily life is busy and urban, with affordable local food, warm weather, religious and cultural diversity, and convenient commuter links, although traffic can be heavy. Indonesian workplace culture values politeness, teamwork, respect for seniority, and relationship building. Foreign workers must have an Indonesian employer sponsor the required work authorization, including the appropriate employment approval and KITAS; working on a tourist visa is not permitted. Relocation usually involves employer assistance, medical checks, document legalization, accommodation planning, and arranging local registration. Learning basic Bahasa Indonesia is highly recommended for workplace communication and everyday life.