Learning & Development Manager

Job Description

The Learning & Development Manager leads training and professional development for hotel associates, ensuring programs support Marriott standards, guest service, compliance, and business goals. Requirements typically include a degree or relevant hospitality experience, several years in hotel training or human resources, strong communication and presentation skills, and proficiency in English and Indonesian. The candidate is expected to assess training needs, create learning plans, coordinate onboarding, monitor development results, maintain training records, and work closely with department leaders. A practical, approachable leadership style, strong organization, cultural awareness, and the ability to coach employees at all levels are important.

Company Info

Marriott International is one of the world's largest hospitality companies, operating a broad portfolio of hotels and resorts across numerous brands, including Marriott Hotels, Sheraton, Westin, JW Marriott, Renaissance, and The Ritz-Carlton. The company focuses on delivering consistent guest experiences while providing career development and international opportunities for its associates. Yogyakarta Marriott Hotel is a luxury property in Yogyakarta, Indonesia, combining contemporary accommodation, restaurants, meeting facilities, wellness services, and local cultural influences. As part of Marriott's global network, the hotel generally follows structured standards for guest service, employee training, safety, sustainability, and operational performance. Its Learning & Development function supports employees' skills, engagement, career progression, and alignment with Marriott's service culture.

Destination Guide

Yogyakarta Marriott Hotel is on Java, Indonesia's most populated island and a major center for education, tourism, culture, and business. Job opportunities are strongest in hospitality, restaurants, tourism, education, technology, retail, and creative industries. Yogyakarta is known for its Javanese traditions, batik, temples, arts, universities, and relaxed social atmosphere. Living costs are generally lower than in Jakarta or Bali, although central neighborhoods and international facilities can be more expensive. The city offers good food, cafés, cultural attractions, and access to beaches and mountains. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa before beginning employment; requirements can change, so professional immigration advice is recommended. Relocating employees should arrange a written contract, medical insurance, accommodation, tax registration, and document translations. Learning basic Indonesian is valuable, while respectful dress and awareness of local customs are expected.