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Supervisor-Front Office

Spain Islands Aloft by Marriott Madrid Gran Via €22,000–€30,000 gross per year*
Job Description

The Front Office Supervisor supports the daily operation of reception, guest services, check-in and check-out, reservations coordination, and cashiering. Requirements typically include previous hotel front-office experience, strong English and Spanish communication skills, good knowledge of hotel systems such as Opera, and the flexibility to work shifts, weekends and holidays. The successful candidate is expected to lead by example, coach reception colleagues, resolve guest concerns professionally, maintain accurate records, and ensure Marriott and Aloft service standards are consistently delivered. A friendly personality, sound judgment, attention to detail and the ability to remain calm in a busy environment are important.

Company Info

Aloft by Marriott is Marriott International’s contemporary lifestyle hotel brand, designed for travelers who value modern design, technology, music and a relaxed social atmosphere. Aloft hotels typically feature open-plan public spaces, lively bars, flexible work areas and streamlined guest services. Aloft Madrid Gran Via is located in the center of Madrid, close to Gran Via, shopping, restaurants, theaters and major cultural attractions. As part of Marriott International, the hotel benefits from global operating standards, employee training, career-development opportunities and access to the Marriott Bonvoy hospitality network. The company generally looks for energetic, inclusive and guest-focused employees who can work effectively in an international environment. Front-office team members play an important role in creating a welcoming arrival experience and representing the hotel throughout the guest stay.

Destination Guide

Spain’s islands offer opportunities in hotels, resorts, restaurants, tourism, housekeeping, reception, maintenance, watersports and entertainment, with the strongest seasonal hiring in the Balearic and Canary Islands. Mallorca, Ibiza, Tenerife and Gran Canaria are popular destinations, but each has a distinct character. Island life usually means warm weather, outdoor activities, close-knit communities and a slower pace, although peak season can be intense and accommodation expensive. Spanish is highly useful, while English and other European languages are valuable in tourism. EU, EEA and Swiss citizens can work without a visa, while other nationals normally need an employer-sponsored work permit before starting employment. Candidates should confirm salary, staff housing, transport and contract length in advance. Relocation planning should include housing deposits, healthcare registration, tax paperwork and travel costs. Madrid is not an island, so applicants should verify the actual work location with the employer.

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