The F&B Restaurant Reservation Agent manages dining reservations by phone, email, and in person, updates booking systems, confirms guest requests, and communicates table availability and special arrangements to restaurant teams. Candidates should have excellent English communication skills, a professional telephone manner, strong organization, and basic computer knowledge. Previous experience in restaurant reservations, food and beverage service, or hotel operations is preferred. The role requires a guest-focused attitude, attention to detail, flexibility to work shifts, and the ability to remain calm during busy periods. Knowledge of additional languages and experience with hotel or restaurant reservation systems would be advantageous.
Sharq Village & Spa, a Ritz-Carlton Hotel, is a luxury beachfront resort in Doha, Qatar, combining traditional Qatari architecture and hospitality with the high service standards associated with The Ritz-Carlton brand. The property offers upscale guest rooms, restaurants, event facilities, and a large spa inspired by local wellness traditions. It serves leisure travelers, business guests, families, and visitors attending events in Doha. As part of Marriott International, the hotel provides employees with access to an internationally recognized hospitality network, structured training, and potential career opportunities across its global properties. Team members are expected to deliver warm, personalized service while maintaining professional standards. The hotel’s restaurant reservation team plays an important role in guest satisfaction by coordinating dining experiences and supporting smooth communication between guests and food and beverage outlets.
Qatar is a modern Gulf country rather than an island, with Doha as its main employment and lifestyle hub. Hospitality jobs are available in luxury hotels, resorts, restaurants, catering companies, and tourism businesses, particularly before major events and busy travel seasons. The culture values family, hospitality, modest dress, and respect for Islamic customs. Doha offers modern shopping malls, beaches, museums, desert excursions, international dining, and a generally safe lifestyle, although summers are extremely hot. Employers commonly sponsor work visas for overseas hires and usually arrange medical checks, residency processing, and sometimes accommodation, transport, meals, or flights. Employees should confirm the complete package, probation terms, working hours, and annual leave before relocating. Qatar has no personal income tax on most employment salaries, but living costs can be high without employer-provided housing. English is widely used in hotels, while Arabic is the official language.
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