The Guest Service Expert at Eskama supports smooth restaurant service by welcoming guests, taking or delivering orders, setting and clearing tables, processing requests, and maintaining high luxury-service standards. Candidates should have a friendly, polished manner, good communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Previous restaurant or hotel experience is preferred, though strong customer-service experience may be considered. Fluency in English is generally expected; knowledge of Dutch, Spanish, or Papiamento is an advantage. The role requires standing and walking for extended periods, flexible availability for shifts, weekends, and holidays, and a professional appearance consistent with The St. Regis brand.
The St. Regis Aruba Resort is a luxury beachfront resort in Aruba operated under Marriott International’s prestigious St. Regis brand. The property focuses on refined hospitality, personalized butler-style service, elegant accommodations, premium dining, wellness, and memorable leisure experiences. Eskama is one of the resort’s food-and-beverage venues, where associates are expected to deliver attentive, polished service to international guests. Marriott is a global hospitality company with hotels and resorts in destinations worldwide, offering structured training, career development, employee travel benefits, and opportunities for internal mobility. Working at The St. Regis Aruba Resort typically means serving a multicultural clientele in a high-end environment where presentation, discretion, anticipation of guest needs, and consistency are especially important.
Aruba offers many opportunities in hotels, restaurants, tourism, watersports, retail, transport, and customer service. The island has a diverse, welcoming culture influenced by Caribbean, Dutch, Latin American, and international communities; Papiamento, Dutch, English, and Spanish are commonly heard. Lifestyle is relaxed and outdoors-oriented, with year-round sunshine, beaches, snorkeling, nightlife, and strong tourism activity. Housing can be expensive and limited, especially near Palm Beach and Oranjestad, so relocation planning is important. Foreign nationals generally need an employer-sponsored work permit and residence authorization before working legally; a tourist stay does not permit employment. Employers may assist with permits, but applicants should confirm sponsorship, housing, transportation, insurance, and contract terms before accepting an offer. Local wages should be compared with Aruba’s living costs, and candidates should budget for deposits and initial relocation expenses.
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