The Reservations Executive manages guest reservation requests through telephone, email, and online systems, ensuring accurate bookings, amendments, cancellations, and payment details. Candidates should have previous reservations, front-office, or customer-service experience, strong communication skills, attention to detail, and confidence using hotel property-management or reservation systems. Fluency in English and a professional telephone manner are expected. The role requires reliable follow-up, knowledge of room types, rates, packages, and hotel facilities, and the ability to meet service and accuracy standards. Flexibility for shifts, weekends, and public holidays is important. The successful candidate will deliver warm, efficient service while supporting occupancy, revenue, and guest satisfaction targets.
Sheraton Fiji Golf & Beach Resort is a large beachfront resort on Denarau Island, near Nadi, operated under Marriott International’s Sheraton brand. The resort offers hotel rooms, villas, restaurants, bars, meeting facilities, recreational activities, and access to golf and beach experiences. It serves leisure travelers, families, groups, weddings, and business events from Fiji and international markets. Marriott International is one of the world’s leading hospitality companies, with a broad portfolio of hotel brands and properties across many countries. Employees typically work in a structured, multicultural environment with standards covering guest service, safety, training, and operational performance. Working at Sheraton Fiji can provide experience in a busy resort setting, opportunities to interact with international guests, and potential career development within Marriott’s global hotel network.
Fiji offers hospitality, tourism, food and beverage, retail, transport, marine recreation, administration, and resort-management opportunities, particularly around Nadi, Denarau, Suva, and the Coral Coast. The culture is friendly and community-focused, with strong iTaukei traditions, Indian-Fijian influence, church life, music, and the customary spirit of bula and respect. Island living provides warm weather, beaches, diving, outdoor activities, and a relaxed pace, although imported goods and housing in resort areas can be expensive. Overseas workers generally need an employer-sponsored work permit before starting employment; requirements vary by nationality and role, so confirmation from the employer and Fiji’s immigration authorities is essential. Relocating typically involves arranging accommodation, health insurance, banking, tax registration, and transport. Denarau is convenient for resort employees, while Nadi offers more everyday services and amenities.
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