Sales Manager - Sheraton Kota Kinabalu

Job Description

The Sales Manager is expected to drive corporate, leisure, group and event business for Sheraton Kota Kinabalu. Responsibilities typically include developing new accounts, maintaining relationships with travel partners and key clients, preparing proposals, conducting property presentations and site inspections, negotiating contracts, and meeting revenue targets. Candidates should have hotel sales experience, strong knowledge of the Sabah or Malaysian market, excellent communication and negotiation skills, and confidence using sales and property-management systems. A diploma or degree in hospitality, business or a related field is usually preferred. The role requires a target-driven, professional and customer-focused approach, flexibility to attend networking events and travel locally, and the ability to work independently while collaborating with revenue, events and operations teams.

Company Info

Sheraton Kota Kinabalu is a full-service hotel in Sabah, Malaysia, operating under the Sheraton Hotels & Resorts brand, part of Marriott International. The property serves business and leisure travellers visiting Kota Kinabalu, the gateway to Borneo’s beaches, islands, rainforests and cultural attractions. Its operations typically include accommodation, restaurants and bars, meetings and events, guest services, and conference facilities. Marriott International is one of the world’s largest hospitality companies, with a broad portfolio of hotel brands and properties across many countries. Sheraton hotels are positioned as welcoming, community-oriented properties designed to connect guests, colleagues and local communities. Employees generally work within Marriott’s service standards, commercial systems and professional development framework, with opportunities to build experience in hotel sales, events, revenue management and wider hospitality operations.

Destination Guide

Kota Kinabalu is on the Malaysian side of Borneo, in Sabah, and is an excellent base for exploring nearby islands such as Gaya, Manukan, Sapi and Tunku Abdul Rahman Marine Park. The area offers hotel, tourism, food and beverage, retail, diving, transport and outdoor-adventure jobs, with stronger opportunities for candidates who speak English and Malay; Mandarin or other languages can be an advantage. Sabah culture combines Malay, Chinese and many Indigenous traditions, with friendly communities, vibrant markets and excellent seafood. Lifestyle is generally relaxed and outdoors-focused, although housing and imported goods can be relatively expensive in central areas. Foreign employees normally need an employer-sponsored Employment Pass or relevant work permit arranged before starting work. Relocation involves securing approved employment, medical checks, documentation and suitable accommodation. Public transport is developing, so many residents use taxis, ride-hailing services or private vehicles.