F&B Service Expert

Job Description

The F&B Service Expert supports smooth food and beverage operations by welcoming guests, taking accurate orders, serving meals and drinks, clearing tables, processing payments, and maintaining clean, well-presented service areas. Candidates should have strong communication and customer-service skills, a professional appearance, and the ability to work efficiently in a busy resort environment. Previous restaurant, hotel, or hospitality experience is advantageous, while knowledge of food safety and basic English is generally expected. The role requires teamwork, attention to detail, flexibility to work shifts, weekends, and holidays, and a genuine interest in creating memorable guest experiences.

Company Info

Sheraton Kosgoda Turtle Beach Resort is a beachfront Marriott International property on Sri Lanka’s southern coast, near the coastal town of Kosgoda, an area known for its sea turtle conservation projects. The resort combines relaxed beach accommodation with restaurants, leisure facilities, guest activities, and event services. As part of the Sheraton brand, it focuses on warm hospitality, comfortable stays, and creating opportunities for guests to connect with the local destination. Employees typically work in a multicultural hotel environment and follow Marriott’s standards for service, professionalism, safety, and guest satisfaction. The property attracts leisure travelers, families, couples, and international visitors, making food and beverage roles important to the overall guest experience. Benefits and employment conditions can vary according to the contract and local regulations.

Destination Guide

Sri Lanka offers job opportunities in hotels, resorts, restaurants, tourism, travel services, IT, education, healthcare, and construction. Hospitality work is especially common in coastal areas such as Kosgoda, Galle, Bentota, Colombo, and the southern beach towns. The culture is friendly and diverse, influenced by Sinhalese, Tamil, Muslim, and colonial traditions. Employees should respect religious customs, modest dress in appropriate places, and local workplace etiquette. Lifestyle costs are generally lower than in many Western countries, although imported goods and Colombo housing can be expensive. Foreign nationals normally need an employer-sponsored work or residence visa and should not work on a tourist visa. Confirm sponsorship, salary, accommodation, medical checks, and contract terms before relocating. Sri Lanka has tropical weather, good beaches, scenic hill country, and extensive public transport, but traffic and seasonal monsoons may affect daily travel.