The Human Resources Manager II supports the hotel’s people strategy, employee relations, recruitment, onboarding, training coordination, performance management, policy implementation, and compliance with Indonesian employment regulations. Candidates should have relevant experience in hotel or service-industry HR, strong knowledge of labor practices, excellent communication and interpersonal skills, and the ability to handle confidential matters professionally. The role requires sound judgment, organization, leadership, and confidence working with employees and department heads. The successful candidate is expected to promote Marriott’s service culture, support engagement and retention, resolve workplace concerns fairly, maintain accurate HR records, and help ensure a positive, inclusive, and legally compliant working environment.
Four Points by Sheraton Medan is a Marriott International hotel located in Medan, North Sumatra, Indonesia. Four Points is Marriott’s approachable, full-service brand, known for comfortable accommodation, practical amenities, local hospitality, and its Best Brews beer and food concept. The hotel serves business travelers, leisure guests, groups, and events, supported by departments such as rooms, food and beverage, sales, engineering, and human resources. As part of Marriott International, the property operates within a global hospitality organization with thousands of hotels and resorts worldwide. Employees typically benefit from structured standards, professional development opportunities, international brand exposure, and Marriott’s hospitality culture. The Medan property also reflects the local character of North Sumatra while serving the city’s growing business and tourism market.
Indonesia is an archipelago offering hospitality, tourism, retail, education, technology, and business opportunities across Java, Sumatra, Bali, Lombok, and other islands. Medan, on Sumatra, is a major commercial city with a lively multicultural population, affordable living costs, diverse food, and access to Lake Toba and natural attractions. Indonesian workplaces value respect, teamwork, patience, and relationship-building; English is useful in international hotels, while Bahasa Indonesia is important for daily life. Living costs vary, with Jakarta and Bali generally more expensive than Medan. Foreign employees normally need employer sponsorship and an appropriate work permit and limited-stay visa, commonly arranged through the hiring company. Do not work on a tourist visa. Relocating candidates should confirm accommodation, health insurance, tax obligations, transport, and contract benefits before arrival.
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