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Director of Public Relations - Mandapa, a Ritz-Carlton Reserve

Indonesia Mandapa a Ritz-Carlton Reserve Approximately IDR 30,000,000–60,000,000 per month, potentially including service charge, bonuses and benefits*
Job Description

The Director of Public Relations leads the resort’s communications, media relations, publicity, reputation management and brand storytelling. Candidates should bring strong luxury hospitality or destination marketing experience, excellent written and verbal communication skills, media and influencer contacts, and the ability to develop strategic PR plans. The role requires confident leadership, crisis communication skills, strong knowledge of digital and social media, and close collaboration with hotel operations, sales, marketing and Marriott corporate teams. The successful candidate is expected to protect and strengthen the Mandapa brand, generate positive international coverage, build relationships with journalists and content creators, manage press visits and events, and represent the resort professionally. Fluency in English is generally essential; Indonesian language skills and regional media experience would be advantageous.

Company Info

Mandapa, a Ritz-Carlton Reserve is a luxury retreat in Ubud, Bali, surrounded by rice fields, forest and the Ayung River. It is part of Marriott International’s Ritz-Carlton Reserve portfolio, which focuses on highly personalized stays, distinctive local character and discreet, luxury service. The resort combines private villas and suites with wellness experiences, cultural activities, dining and attentive butler-style hospitality. Marriott International is one of the world’s largest hotel companies, operating and franchising a broad collection of global brands across more than 140 countries and territories. Working at Mandapa offers exposure to international luxury-hospitality standards while allowing employees to showcase Balinese culture, cuisine, artistry and traditions. Benefits may include service charge, meals, uniforms, training, insurance and Marriott employee travel privileges, depending on contract terms and local policy.

Destination Guide

Bali is Indonesia’s best-known island for international hospitality careers, with opportunities in luxury resorts, restaurants, wellness, events, tourism, sales and public relations. Ubud is quieter and culturally focused, known for temples, rice terraces, galleries and wellness, while areas such as Seminyak, Canggu and Nusa Dua offer busier resort and lifestyle scenes. Balinese Hindu traditions shape daily life, so respectful dress, temple etiquette and participation in local customs are important. The lifestyle is generally warm, social and outdoors-oriented, although traffic, humidity and seasonal tourism pressures can be challenging. Foreign nationals normally need an employer-sponsored work permit and appropriate KITAS or work visa before starting employment; working on a tourist visa is not permitted. Candidates should confirm sponsorship, accommodation, insurance, tax, relocation support and contract benefits directly with the employer. Living costs vary considerably by area and lifestyle.