The Assistant Front Office Manager supports daily hotel reception operations, ensuring efficient check-in and check-out, accurate billing, guest satisfaction, and smooth coordination with housekeeping, reservations, concierge, and other departments. Requirements typically include hospitality experience, preferably in a supervisory or front-office role, strong communication skills, sound knowledge of hotel systems, and flexibility to work shifts, weekends, and public holidays. The successful candidate is expected to lead and coach colleagues, resolve guest concerns professionally, maintain service standards, monitor front-desk procedures, and support the Front Office Manager with reporting and operational decisions. Fluency in English is essential, while additional languages and experience with Marriott systems are advantageous.
The Westin Singapore is a luxury wellness-focused hotel located in Marina Bay, within Asia Square Tower 2. It is part of Westin Hotels & Resorts, a Marriott International brand known for promoting wellbeing through programs such as the WestinWORKOUT fitness concept, nutritious dining, restorative sleep initiatives, and attentive hospitality. The hotel offers guestrooms, suites, meeting facilities, restaurants, and wellness amenities, including a fitness studio and spa services. Marriott International is one of the world’s largest hospitality companies, operating and franchising thousands of properties across numerous countries and territories. Employees typically benefit from structured training, international career opportunities, hotel-industry exposure, and Marriott’s global service culture. The Westin Singapore serves business and leisure travellers while maintaining a premium standard of personalised, efficient guest service.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, and healthcare. Hotel professionals can find roles across international chains, independent properties, resorts, restaurants, and conference venues, although competition is high and employers generally value relevant qualifications and experience. The culture is multicultural, orderly, and fast-paced, with English widely used alongside Mandarin, Malay, and Tamil. Lifestyle highlights include excellent public transport, diverse food, safe neighbourhoods, shopping, parks, and convenient urban amenities. Housing and daily expenses can be high, particularly near the city centre. Foreign employees normally require an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications, and government approval. Candidates should secure a confirmed job offer before relocating, check pass eligibility, and budget for accommodation, deposits, insurance, and settling-in costs.
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