Room Division Manager

Job Description

The Room Division Manager oversees front office, housekeeping, guest services, and room operations at Rayong Marriott Resort & Spa. Candidates typically need several years of hotel operations experience, preferably in an upscale or luxury resort, with strong knowledge of rooms division procedures, guest satisfaction, budgeting, scheduling, and team leadership. Excellent English communication, problem-solving, organizational, and interpersonal skills are expected. Experience with Marriott systems or similar property-management software is advantageous. The successful candidate should be commercially aware, service-focused, hands-on, and able to maintain high operational standards while coaching colleagues and responding effectively to guest needs.

Company Info

Marriott International is one of the world’s largest hospitality companies, operating and franchising a broad portfolio of hotels and resorts across numerous countries. Its brands range from full-service luxury properties to select-service and extended-stay accommodation. Marriott places strong emphasis on guest experience, responsible business, professional development, and consistent service standards. Rayong Marriott Resort & Spa is an upscale coastal resort in Thailand, serving leisure travelers, families, groups, and corporate guests. The property combines accommodation, dining, spa and wellness facilities, recreation, and event services. Employees can expect an international working environment, structured operating procedures, opportunities for training, and collaboration across hotel departments. Benefits and employment conditions depend on the local contract and the specific position.

Destination Guide

Rayong is a relaxed coastal province in eastern Thailand, close to beaches and the islands of Koh Samet, with Bangkok reachable in roughly two to three hours by road. Hospitality opportunities include hotel management, front office, food and beverage, housekeeping, spa, engineering, sales, and guest activities, especially during peak tourism periods. Thai culture values politeness, respect for seniority, community, and service-minded communication. Life in Rayong is generally quieter and less expensive than Bangkok, with seafood, beaches, local markets, and a slower pace, although transport is more limited outside major areas. Foreign employees normally need a Thai Non-Immigrant B visa and a work permit arranged with employer support; requirements can change, so official Thai immigration and labor guidance should be checked. Relocating candidates should confirm housing, health insurance, transportation, work-permit costs, and whether service charge or meals are included in the employment package.