EY Ireland Managed Services Senior

Role summary

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The EY Ireland Managed Services Senior supports the delivery and day-to-day management of outsourced services for clients. Responsibilities typically include coordinating service teams, monitoring performance against agreed standards, preparing reports, improving processes, managing client communications and helping resolve operational issues. Candidates are generally expected to have relevant professional services, consulting, operations or managed-services experience, strong organisational and communication skills, commercial awareness and confidence working with stakeholders. Experience with project coordination, service management, data analysis or process improvement is advantageous. The role requires a collaborative, client-focused approach, attention to detail and the ability to manage competing priorities in a fast-paced environment. Professional qualifications or relevant sector experience may be preferred depending on the specific managed-services practice.

About the employer

EY is a global professional services organisation providing assurance, tax, consulting and strategy and transactions services. Its Irish practice operates across offices including Dublin, Cork, Limerick, Galway and Waterford, supporting multinational companies, public-sector organisations and growing local businesses. EY combines industry expertise with technology, analytics and managed services to help clients improve performance, manage risk and respond to regulatory and business change. Employees typically work in multidisciplinary teams and may support both Irish and international engagements. The firm offers structured learning, professional development and opportunities to move between service lines and industries. In Ireland, EY is a significant employer of graduates and experienced professionals in consulting, accounting, technology, finance, risk, legal and business operations.