EY Ireland Managed Services Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

EY Ireland is seeking a Managed Services Manager to help lead and deliver outsourced services for clients. The role typically requires experience managing service delivery, client relationships, operational performance, teams, budgets and continuous improvement initiatives. Candidates should have strong project and stakeholder-management skills, commercial awareness, excellent communication abilities and the confidence to work across multidisciplinary teams. Experience in professional services, consulting, managed operations or technology-enabled business services is advantageous. The successful candidate will be expected to maintain high service standards, monitor performance against agreed objectives, identify risks, support business development and help implement efficient, scalable delivery models. Relevant qualifications and experience managing client-facing teams or complex service environments are likely to be valued.

About the employer

EY is a global professional-services organisation providing assurance, tax, consulting and strategy and transactions services. Its Irish practice operates across Dublin, Cork, Limerick, Belfast and other locations, supporting businesses, public-sector organisations and entrepreneurs. EY works with clients on areas including business transformation, technology, risk management, financial reporting, sustainability and transaction advice. The firm is part of the worldwide EY network, which operates in more than 150 countries and territories. EY promotes collaboration, professional development, innovation and inclusive working environments. Employees commonly have access to structured learning, professional qualifications, wellbeing support and opportunities to work with international teams. Managed Services is an important part of EY's offering, helping clients run, improve or transform selected business functions through dedicated teams, technology and specialist expertise.