Loading...

Please Note

  • You must enable pop-up and redirect settings in your browser to apply for jobs Learn How
  • Salary Range is an estimated salary suggested for this role based on publically available data. It was not provided by the employer for this specific position

Director, Services Operations AI Governance & AI-First Ways of Working

Ireland Citi Bank €120,000–€180,000 base salary per year, plus performance bonus and benefits*
Job Description

Citi is seeking a senior leader to oversee AI governance within Services Operations and help establish AI-first ways of working. The role requires experience in AI governance, operational risk, controls, technology transformation, change management, and financial-services operations. The successful candidate will develop practical policies and frameworks, promote responsible AI adoption, coordinate with risk, compliance, legal, technology, and business teams, and communicate effectively with senior stakeholders. Candidates should demonstrate strong strategic thinking, project leadership, knowledge of data and AI principles, and the ability to turn emerging technology into measurable operational improvements. Familiarity with regulatory expectations for artificial intelligence and experience working in a complex international organisation would be valuable.

Company Info

Citi is a major global financial institution providing banking, capital markets, payments, securities services, wealth management, and corporate finance solutions. Founded in New York, the company operates across numerous countries and serves multinational corporations, financial institutions, governments, and individual customers. Citi has a significant presence in Ireland, particularly in Dublin, where it supports European operations across technology, operations, risk, finance, compliance, and institutional services. The organisation is investing in digital transformation, automation, data, and artificial intelligence to improve client service and operational resilience. Its working environment is generally international and highly regulated, with strong emphasis on risk management, control frameworks, collaboration, and professional development. Employees may work with colleagues across multiple time zones and business lines, making communication, adaptability, and cultural awareness important qualities.

Destination Guide

Ireland offers opportunities in banking, technology, pharmaceuticals, professional services, healthcare, engineering, and multinational operations. Dublin is the main employment centre, while Cork, Galway, Limerick, and Waterford also have growing sectors. Irish culture is friendly and social, with strong traditions in music, sport, storytelling, and community life. The lifestyle combines lively cities with accessible coastlines, countryside, and historic towns, although housing costs and availability—especially in Dublin—can be challenging. EU, EEA, and Swiss citizens generally do not need a work visa. Most other nationals need an employment permit and, depending on nationality and stay length, an immigration visa or registration. A job offer, qualifications, salary threshold, and eligible occupation may be required. Relocating employees should budget carefully for rent, transport, healthcare, tax, and deposits, and arrange accommodation early.

Loading...