The KYC Operations Team Supervisor leads a team responsible for customer due diligence, periodic reviews, client onboarding, remediation and accurate maintenance of Know Your Customer records. Requirements typically include a bachelor’s degree, several years of experience in KYC, AML, client due diligence or financial-services operations, and knowledge of UAE and international regulatory standards. Strong supervisory, analytical, organisational and communication skills are expected, along with attention to detail and the ability to manage deadlines, escalations and quality controls. Experience with risk-based KYC processes, screening tools and workflow systems is advantageous. As this vacancy is for UAE Nationals, applicants must hold UAE citizenship and demonstrate professionalism, sound judgement and the ability to work effectively with compliance, operations and relationship-management teams.
Citi, formally Citibank N.A., is the global banking business of Citigroup, a major international financial-services organisation headquartered in New York. The bank serves corporations, financial institutions, governments and individual customers through businesses covering transaction banking, markets, investment banking, commercial banking and wealth management. Citi has maintained a presence in the United Arab Emirates for many years, supporting regional and multinational clients from its Dubai operations. Its work includes cash management, trade services, foreign exchange, lending, securities services and investment solutions. The organisation operates in a highly regulated environment and places strong emphasis on risk management, compliance, control frameworks and responsible conduct. Employees typically work in multicultural teams and may gain exposure to international processes, sophisticated banking technology and global stakeholders.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest concentration of banking, compliance and technology opportunities. The country has a multicultural, modern lifestyle, excellent transport links, high-quality services and extensive shopping, dining and leisure options. Arabic is the official language, while English is widely used in business. Islamic traditions shape public holidays, working practices and social etiquette, so visitors and new residents should dress respectfully and observe local laws. Most foreign employees require employer-sponsored residence and work visas; UAE Nationals do not need employment sponsorship, although standard employment and identification procedures still apply. Relocation costs can be significant, particularly housing and school fees, but salaries are generally tax-free from a UAE personal-income-tax perspective. Dubai offers a lively international atmosphere, while Abu Dhabi is often quieter and more family-oriented.
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