The role supports futures trading applications used by front-office and operations teams, ensuring systems remain stable, available, and accurate. Requirements typically include several years of application or production support experience in financial services, strong knowledge of futures or derivatives workflows, and familiarity with SQL, Unix/Linux, incident management, and monitoring tools. Experience with trade lifecycles, exchange connectivity, scheduling, and IT service-management practices is valuable. The candidate is expected to investigate incidents, perform root-cause analysis, coordinate with technology and business teams, manage releases, improve operational processes, and provide reliable support across regional or global hours. Clear communication, sound judgment, documentation skills, and the ability to work under pressure are important for this Assistant Vice President position.
Citi is a global financial services institution headquartered in New York, with operations across banking, markets, securities services, wealth management, and institutional clients. In Singapore, Citi serves multinational companies, financial institutions, investors, and affluent customers through a major regional hub. Its businesses support trading, payments, treasury, lending, custody, and investment activities across Asia-Pacific and worldwide markets. The company employs technology, data, and extensive operational infrastructure to deliver financial products and manage complex transactions. Citi also places importance on risk management, regulatory compliance, client service, and digital transformation. Employees typically work in internationally connected teams and may collaborate with colleagues, clients, exchanges, and technology vendors across multiple time zones. The organization offers opportunities in markets, technology, operations, finance, risk, compliance, and corporate banking, although responsibilities and workplace experience can vary by business unit and location.
Singapore is a compact, highly connected island city with strong opportunities in banking, fintech, technology, logistics, healthcare, engineering, and regional headquarters functions. English is widely used at work, while Mandarin, Malay, Tamil, and other languages are common in daily life. The culture combines international business standards with local traditions, excellent food, efficient public transport, and a fast-paced working environment. Housing can be expensive, especially in central areas, but commuting from suburban neighborhoods is practical by MRT and bus. Singapore is hot and humid year-round, with frequent rain. Foreign professionals generally need employer-sponsored permission, such as an Employment Pass or S Pass, subject to salary, qualification, and government eligibility requirements. Before relocating, candidates should confirm sponsorship, healthcare coverage, tax treatment, housing costs, and probation terms. The city is safe and convenient, with Changi Airport providing easy access to Asia and beyond.
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