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Vice President, Client Operations Lead, Securities Services Operations – Tokyo

Japan Citi Bank ¥12,000,000–¥20,000,000 base salary per year, plus potential performance bonus*
Job Description

This Vice President role leads client operations within Citi’s Securities Services business in Tokyo. The position typically requires strong experience in securities operations, custody or fund administration, client service, operational risk, process improvement, and team leadership. Knowledge of Japan’s market infrastructure, regulatory requirements, and products such as settlement, corporate actions, cash management, and asset servicing is valuable. Professional fluency in English and Japanese is generally expected, along with strong communication, problem-solving, stakeholder-management, and analytical skills. The successful candidate will be expected to manage service delivery, resolve complex client issues, strengthen controls, improve operational efficiency, coordinate with global teams, and maintain high standards of risk management and regulatory compliance.

Company Info

Citi, formally Citigroup Inc., is a major global financial services company headquartered in New York. It operates across banking, markets, securities services, treasury services, wealth management, and consumer finance, serving corporations, financial institutions, governments, and individuals in many countries. Citi’s Securities Services business supports institutional clients with custody, fund administration, clearing, settlement, asset servicing, and related technology and reporting solutions. Its Tokyo operation serves Japan-based and international clients and works closely with Citi teams across Asia and other global markets. The company emphasizes international collaboration, responsible risk management, regulatory discipline, digital transformation, and client-focused service. Employment conditions, compensation, and benefits vary by position, seniority, and Japanese legal requirements.

Destination Guide

Japan offers opportunities in banking, securities, technology, manufacturing, healthcare, tourism, education, and international business, with Tokyo and Osaka as major employment centers. Workplace culture values punctuality, teamwork, respect, reliability, and careful attention to detail. Japanese ability can significantly improve career prospects, although many multinational firms use English for regional or global roles. Lifestyle options range from fast-paced urban living to quieter coastal and rural communities. Public transportation is excellent, healthcare is accessible, and living costs are highest in Tokyo. Eligible professionals generally need an employer-sponsored work visa, commonly under an Engineer/Specialist in Humanities/International Services or highly skilled professional category. Candidates should arrange a Certificate of Eligibility, housing, registration, health insurance, and tax procedures after arrival. Japan’s four main islands—Honshu, Hokkaido, Kyushu, and Shikoku—offer distinct climates, landscapes, and lifestyles.

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