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Private Bank Client Know Your Customer Quality Assurance Analyst - Officer

Hong Kong Citi Bank HKD 300,000–480,000 per year, plus potential discretionary bonus*
Job Description

This role supports Citi’s Private Bank by reviewing client Know Your Customer files and assessing whether onboarding and periodic-review controls meet regulatory and internal standards. Requirements typically include a degree or equivalent experience in banking, compliance, risk, operations, or a related discipline; knowledge of AML, KYC, sanctions, and client due-diligence requirements; strong analytical and investigative skills; and attention to detail. Experience with private banking, quality assurance, case reviews, or regulatory controls is advantageous. The successful candidate is expected to identify documentation or process gaps, record findings accurately, communicate issues clearly, meet deadlines, and work effectively with relationship managers, compliance teams, and operations. Cantonese, Mandarin, or other regional language skills may be helpful.

Company Info

Citi, formally Citigroup Inc., is a global financial services company headquartered in New York and operating across numerous countries and financial markets. Its businesses include consumer banking, commercial banking, investment banking, markets, securities services, and private banking. Citi’s Private Bank serves high-net-worth individuals, families, entrepreneurs, and institutions with wealth management, lending, investment, and banking solutions. In Hong Kong, the company supports clients throughout Asia and employs professionals in relationship management, operations, technology, risk, compliance, and product functions. Citi places strong emphasis on regulatory controls, responsible finance, inclusion, and managing risk across its international network. Employees typically work in a structured, highly regulated environment with opportunities to collaborate across locations and business lines. Compensation, benefits, and career progression vary according to grade, experience, and local employment terms.

Destination Guide

Hong Kong offers strong opportunities in banking, private wealth, asset management, fintech, compliance, technology, logistics, healthcare, and professional services. The culture combines Chinese traditions with international influences, and English is widely used in business; Cantonese is the main local language, while Mandarin is also common. Life is fast-paced, convenient, and urban, with excellent public transport, extensive dining, shopping, hiking, beaches, and nearby islands. Housing is expensive, especially on Hong Kong Island and in central Kowloon, so many professionals choose areas such as New Territories, Quarry Bay, Sai Ying Pun, or Tsuen Wan. Foreign professionals generally need an employment visa sponsored by their employer, while eligible skilled workers may consider the Top Talent Pass Scheme. New arrivals should arrange housing, banking, medical insurance, and an Octopus transport card. Relocation packages may sometimes include visa support, flights, or temporary accommodation.

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