The role supports Rakuten’s CIO Office by developing and executing IT strategy across the group. Typical requirements include experience in management consulting, corporate IT planning, digital transformation, or technology strategy; strong analytical, problem-solving, and communication skills; and the ability to work with senior stakeholders in an international environment. Candidates are expected to assess technology trends, shape strategic initiatives, prepare executive-level proposals, coordinate cross-functional projects, and translate business priorities into practical IT roadmaps. Business-level English is likely essential, while Japanese proficiency and experience in a large multinational organization would be advantageous.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. Rakuten is known for connecting these businesses through its membership program and loyalty points platform. The company has a strong international presence and employs people from many nationalities, particularly in technology, product, data, and corporate strategy roles. Its culture emphasizes innovation, entrepreneurship, customer focus, and collaboration across businesses. Employees may work on large-scale platforms, cloud and infrastructure modernization, digital transformation, cybersecurity, and global technology initiatives. Corporate roles in the CIO Office typically influence IT direction across multiple Rakuten businesses and require close cooperation with executives and internal stakeholders.
Japan offers strong opportunities in software engineering, cloud computing, cybersecurity, data, consulting, finance, healthcare, manufacturing, tourism, and international business. Tokyo provides the widest range of English-friendly professional roles, while Osaka, Nagoya, Fukuoka, and Sapporo offer growing technology and business markets. Japanese workplace culture values punctuality, preparation, teamwork, respect for hierarchy, and careful communication, although international companies may be more flexible. Daily life is generally safe, reliable, and convenient, with excellent public transport, healthcare, food, and cultural activities. Living costs are highest in Tokyo, especially rent. Most foreign professionals need a work visa sponsored by an employer, commonly the Engineer/Specialist in Humanities/International Services visa; highly skilled professionals may qualify for a points-based visa. Relocation usually involves securing housing, registering an address, obtaining health insurance, and arranging a residence card and bank account.
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