Senior Device Engineer - Core Technologies Section, Corporate IT Infrastructure Department (CITID)

Role summary

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This role supports Rakuten’s corporate IT infrastructure by designing, deploying, and managing employee devices and related technologies. Requirements typically include several years of experience in endpoint or device engineering, strong knowledge of Windows, macOS, mobile-device management, identity and access control, security tools, and enterprise hardware. Experience with platforms such as Microsoft Intune, Jamf, Active Directory, or cloud services is valuable. The successful candidate should be comfortable with automation, troubleshooting, lifecycle management, vendor coordination, and technical documentation. Rakuten will expect strong communication skills, a service-oriented mindset, attention to security, and the ability to work independently in a multinational environment while improving reliability, standardization, and user experience.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, online travel, digital content, fintech, banking, credit cards, mobile communications, advertising, and professional sports. Rakuten’s strategy is built around connecting these services through a common membership and loyalty platform, allowing customers to earn and use Rakuten Points across its businesses. The company serves consumers and enterprises in Japan and international markets, and employs a diverse, multilingual workforce. Its corporate IT teams support a large global organization, focusing on secure infrastructure, productivity tools, workplace technology, and reliable internal services. Rakuten is known for its English-language workplace policy in many corporate functions and for encouraging innovation, ownership, and cross-functional collaboration.