This role supports global mobility and HR operations within Rakuten’s Employee Relations organization. Responsibilities are likely to include coordinating international transfers, relocations, immigration and visa processes, employee data, vendor communication, policy administration, and stakeholder support across countries. Candidates should have experience in HR operations, global mobility, expatriate support, or related administrative coordination, along with strong organization and follow-through. Business-level Japanese and English, effective communication, attention to detail, confidentiality, and the ability to manage multiple deadlines are important. The successful candidate is expected to work independently, collaborate across cultures and departments, handle sensitive employee information professionally, and improve processes in a fast-moving international environment.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and online services. Rakuten is known for its membership platform, which connects customers with shopping, financial, telecommunications, and lifestyle products. The company has expanded internationally and employs a diverse workforce, with English used extensively in many global teams. Its corporate culture emphasizes innovation, entrepreneurship, customer focus, and collaboration across business units. Rakuten offers opportunities in technology, data, finance, marketing, operations, and human resources. Employees may work in a fast-paced environment shaped by digital transformation, international projects, and ongoing business expansion.
Japan offers strong opportunities in technology, engineering, finance, consulting, education, tourism, healthcare, and international business. Tokyo provides the largest job market and extensive transport, entertainment, and professional networking, while Osaka, Yokohama, Nagoya, Fukuoka, and Sapporo offer lower-cost alternatives and growing industries. Japanese workplaces value punctuality, respect, teamwork, preparation, and careful communication. Daily life is generally safe and convenient, though housing and commuting in Tokyo can be expensive. Foreign professionals should confirm whether their employer sponsors an appropriate work visa, commonly the Engineer/Specialist in Humanities/International Services status; highly skilled professionals may qualify for faster permanent residency routes. Relocation usually involves securing housing, registering an address, arranging health insurance and a residence card, and opening a bank account. Learning practical Japanese greatly improves daily life and workplace integration, even when the position operates mainly in English.
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