The People & Culture Manager leads learning and development activities for Swissôtel Nusantara, supporting employee growth, service standards, compliance and leadership development. Requirements typically include a degree in human resources, hospitality management, business or a related field, along with several years of hotel or corporate L&D experience. Strong knowledge of training needs analysis, program design, facilitation, performance development and talent management is expected. The candidate should communicate confidently in English and Indonesian, work well with diverse teams, understand hospitality operations and demonstrate practical leadership, organization and coaching skills. Experience with Accor systems, pre-opening hotels or luxury hospitality would be advantageous.
Swissôtel Nusantara is a Swiss-inspired hospitality property associated with Accor, one of the world's largest hotel groups. Located in Indonesia's new capital, Nusantara, in East Kalimantan, the hotel is positioned to serve government, business and leisure travelers as the region develops. Swissôtel properties generally combine contemporary design, wellbeing, efficient service and a strong focus on guest experience. As part of Accor, the hotel benefits from international operating standards, global training resources, employee mobility opportunities and established loyalty and commercial systems. The People & Culture function is expected to play an important role in building the workforce, shaping the employee experience and preparing teams for the hotel's operational needs. This role may be especially suited to an experienced hospitality HR or L&D professional who enjoys pre-opening, growth-stage and multicultural environments.
Nusantara is on the island of Kalimantan, in Indonesia's East Kalimantan province, rather than on a small resort island. Job opportunities are growing in hospitality, construction, government services, logistics, retail, environmental management and supporting businesses connected with the new capital. The culture blends Indigenous Kalimantan traditions with Malay, Javanese, Bugis and other Indonesian influences. Expect a slower, nature-oriented lifestyle, tropical weather, forest landscapes and limited urban infrastructure while the city develops. Balikpapan and Samarinda are the main nearby centers for airports, shopping, healthcare and established services. Foreign employees generally need employer sponsorship and the appropriate work and stay permits; working on a tourist visa is not permitted. Employers commonly assist with immigration, accommodation, transport and health insurance, but these benefits should be confirmed in writing. Relocation is easier for people comfortable with heat, rain, remote locations and a developing community.
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