Waitress

Job Description

The Waitress supports smooth restaurant service by welcoming guests, taking accurate food and beverage orders, serving meals and drinks, answering menu questions, clearing tables, processing payments, and maintaining high standards of cleanliness and presentation. Candidates should have customer-service experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy hotel environment. Basic food-safety knowledge and familiarity with point-of-sale systems are helpful. The role requires flexibility for shifts, weekends, and public holidays, along with teamwork, attention to detail, cultural awareness, and a genuine commitment to guest satisfaction. Previous hotel or restaurant experience is advantageous, while conversational English is generally expected.

Company Info

ibis Styles Dragon Mart Dubai is a contemporary economy hotel operated under Accor, a major international hospitality group with hotels and resorts across the world. Located near Dragon Mart in Dubai, the property is designed for business and leisure travellers seeking practical accommodation, modern facilities, and good value. ibis Styles hotels typically offer colourful, relaxed interiors, comfortable rooms, food and beverage services, and a friendly, informal guest experience. As part of Accor, the hotel follows international operating standards covering guest service, cleanliness, safety, training, and responsible hospitality. Employees may benefit from structured hotel procedures, multicultural teamwork, learning opportunities, and access to Accor’s wider career network. The property serves visitors, shoppers, families, and business guests, making strong communication, efficiency, and a welcoming attitude important qualities for front-line employees.

Destination Guide

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai offering especially strong opportunities in hotels, restaurants, tourism, retail, aviation, and events. The culture combines Emirati traditions with a highly international workforce; modest dress, respectful behaviour, and awareness of Islamic customs are important. Dubai has a modern, fast-paced lifestyle, excellent public transport, diverse dining, beaches, shopping, and desert activities, though accommodation and daily expenses can be high. Most overseas employees require employer sponsorship, a work permit, an entry permit, a medical examination, and an Emirates ID; working on a tourist visa is not permitted. Employers commonly arrange visa processing and may provide accommodation, transport, meals, insurance, or annual leave benefits. Before relocating, confirm the written contract, salary, working hours, gratuity, accommodation, recruitment fees, and document requirements. Summers are extremely hot, so indoor work and air-conditioned living are common.