The Front Office Agent welcomes guests, manages check-in and check-out, handles reservations and payments, responds to requests, and provides accurate information about hotel services and local attractions. Candidates should have strong customer-service and communication skills, a professional appearance, basic computer knowledge, and good English. Previous hotel or front-office experience is preferred, while familiarity with Opera or similar property-management systems is an advantage. The role requires flexibility to work rotating shifts, weekends, and holidays, as well as the ability to remain calm, organized, and helpful in a busy environment. Knowledge of additional languages and a genuine interest in hospitality would be beneficial.
Novotel Manila Araneta City is a contemporary upscale hotel located in Quezon City, within the Araneta City commercial and entertainment district. It is part of Accor, a global hospitality group operating a wide range of hotel brands in destinations around the world. The property serves business travelers, families, tourists, and guests attending events in the nearby venues. Typical facilities include comfortable rooms, restaurants and bars, meeting spaces, leisure amenities, and guest services designed around convenience and friendly hospitality. Novotel promotes practical, welcoming stays and generally emphasizes teamwork, guest satisfaction, service consistency, and professional development. Employees may benefit from working within an international hotel network, with exposure to diverse guests, structured operating standards, and possible opportunities for training and career progression across Accor properties.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other tourism centers, particularly in hotels, resorts, restaurants, travel services, and events. Filipino culture is warm, sociable, family-oriented, and strongly influenced by local traditions, Spanish history, and international connections. Daily life can be affordable compared with many countries, although central Manila housing and transport costs are higher. The country offers beaches, diving, mountains, festivals, and a lively food and nightlife scene. Foreign workers generally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and a 9(g) work visa; requirements should be confirmed with Philippine authorities. Relocation usually involves arranging housing, health insurance, banking, transport, and document authentication before arrival. English is widely used, making workplace integration relatively easy, while learning basic Filipino phrases can help build local relationships.
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