Room Attendants & Housepersons

Job Description

Room Attendants and Housepersons maintain guest rooms, corridors, public areas and service spaces to high cleanliness and presentation standards. Duties include making beds, replenishing amenities, removing linen and rubbish, reporting maintenance issues, assisting with room servicing and supporting housekeeping operations. Candidates should be physically fit, reliable, well organised and comfortable standing, bending and lifting during shifts. Previous hotel or cleaning experience is helpful but may not be essential. The role requires attention to detail, efficient time management, a professional appearance and respectful guest service. Flexibility to work mornings, weekends and public holidays is expected, along with the ability to work independently and cooperatively in a multicultural team.

Company Info

Pullman is Accor’s premium, globally recognised hotel brand, designed for business and leisure travellers who value contemporary accommodation, thoughtful service and productive experiences. Pullman hotels typically combine stylish rooms, restaurants, meeting facilities, wellness offerings and modern work spaces. Pullman East Melbourne is located near Melbourne’s sporting, cultural and business precincts and forms part of Accor’s extensive Australian hotel network. Accor is a major international hospitality group operating hotels, resorts and serviced residences across many countries and brands. The company promotes professional development, service excellence, inclusion and opportunities for employees to build careers across hotels and departments. Team members generally benefit from working in a structured international organisation, with potential access to training, employee travel programs and internal mobility opportunities.

Destination Guide

Australia offers hospitality opportunities in housekeeping, food and beverage, front office, kitchens, events and hotel management, especially in Melbourne, Sydney, Brisbane, Perth, Adelaide, regional resorts and coastal destinations. Workplace culture is generally practical, friendly and multicultural, with strong emphasis on punctuality, safety, equality and respectful communication. Lifestyle varies from vibrant city living to relaxed coastal or regional communities; public transport is good in major cities, while a car is often useful elsewhere. Living costs, particularly rent, can be high in Melbourne and Sydney. Skilled and temporary workers may use options such as Working Holiday, employer-sponsored, student or other eligible visas, depending on nationality and occupation. Applicants should check current requirements through the Australian Department of Home Affairs. Before relocating, arrange legal work rights, accommodation, tax registration, health cover and realistic funds for initial expenses.