Front Office Coordinator

Job Description

The Front Office Coordinator supports the reception team with guest arrivals, departures, room allocations, reservations, telephone calls, billing coordination and general administrative duties. Candidates should have previous experience in hotel front office operations, strong communication and organizational skills, and confidence using hotel property-management systems. Fluency in English is generally required; Arabic or additional languages are advantageous. The successful candidate is expected to be welcoming, professional, well presented and responsive, while maintaining accurate records and handling guest requests efficiently. Flexibility to work shifts, weekends and public holidays is essential. A genuine hospitality mindset, teamwork, attention to detail and the ability to remain calm during busy periods are important for success at this large resort.

Company Info

Rixos Bab Al Bahr is a large all-inclusive beach resort in Ras Al Khaimah, United Arab Emirates, operated under the Rixos luxury hospitality brand in partnership with Accor. Located on Al Marjan Island, the resort is known for its extensive accommodation, restaurants, bars, pools, entertainment, wellness facilities and family-oriented activities. Its guest experience combines Turkish-inspired hospitality with international resort standards. The property employs colleagues across front office, food and beverage, housekeeping, recreation, engineering and administrative departments. Team members typically work in a multicultural environment serving leisure travelers, families, groups and international visitors. As part of the wider Accor ecosystem, the resort may offer structured training, internal mobility and employee benefits, depending on position and contract terms. The workplace is fast paced and service focused, making it suitable for candidates who enjoy guest interaction and resort operations.

Destination Guide

Although the United Arab Emirates is not an island, Al Marjan Island in Ras Al Khaimah is a popular resort destination and the location of Rixos Bab Al Bahr. Hospitality creates many opportunities in front office, restaurants, housekeeping, culinary operations, spa, recreation, sales and engineering. UAE workplaces are highly multicultural, and English is widely used; respect for Islamic customs, modest public behavior and sensitivity during Ramadan are important. Ras Al Khaimah offers a quieter lifestyle than Dubai, with beaches, desert landscapes, mountains and generally lower living costs, while Dubai is accessible for major-city entertainment. Most overseas employees require employer-sponsored residence and work visas; the employer normally arranges medical testing, Emirates ID processing and work authorization. Candidates should confirm accommodation, meals, transport, insurance, leave, gratuity and contract conditions before accepting an offer. A valid passport, verified qualifications and a clean background record are commonly required.