The Executive Assistant Manager supports the General Manager in leading daily hotel operations across front office, food and beverage, housekeeping, guest services and commercial performance. Candidates are expected to have solid hotel management experience, strong leadership and communication skills, sound financial awareness, and the ability to coordinate teams in a busy, guest-focused environment. Experience in a similar assistant general manager or senior operational role is preferred, ideally within an international or full-service hotel. The successful candidate should be hands-on, commercially minded, confident handling operational challenges, and committed to delivering high standards of guest service while supporting team development and hotel performance.
Novotel Rotorua Lakeside is a full-service Accor hotel located near Lake Rotorua in New Zealand’s North Island. The property offers accommodation, dining, conference facilities and wellness amenities, serving leisure visitors, business travellers, groups and guests exploring Rotorua’s geothermal attractions and Māori cultural experiences. Novotel is one of Accor’s internationally recognised hotel brands, positioned around comfortable, practical stays and welcoming service for both business and leisure travellers. Accor operates a large global portfolio of hotels and provides career opportunities across accommodation, food and beverage, events, operations and corporate support. Working at Novotel Rotorua Lakeside typically involves a multicultural environment, close teamwork and a strong focus on guest satisfaction, operational standards and sustainable hospitality.
New Zealand offers hospitality, tourism, healthcare, construction, agriculture, technology and education opportunities, with Rotorua particularly known for tourism, events, wellness and outdoor activities. The country has a relaxed, friendly culture, strong respect for Māori heritage, and an emphasis on work-life balance and environmental responsibility. The North Island provides warmer weather, volcanic landscapes, beaches and active urban centres such as Auckland, Wellington and Hamilton. Rotorua offers a smaller-city lifestyle, lower living costs than Auckland, geothermal attractions, lakes and easy access to hiking and adventure activities. Overseas workers generally need an appropriate work visa, such as an Accredited Employer Work Visa, while eligible young people may use a Working Holiday Visa. Applicants should check current Immigration New Zealand requirements, employer accreditation and salary thresholds before accepting a role. Relocation planning should include accommodation, transport, healthcare and tax registration.
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