Porter

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Porter supports guests throughout their stay by welcoming arrivals, handling luggage, escorting guests to rooms, arranging transportation, delivering messages and assisting with general enquiries. The role requires strong communication, a professional presentation, physical fitness, attention to detail and a genuine commitment to hospitality. Candidates should be reliable, helpful and confident working with an international clientele. Previous hotel, guest services or customer-service experience is advantageous. Availability for rotating shifts, weekends and public holidays is normally expected, along with a valid driver’s licence where driving duties are involved.

About the employer

Sofitel Brisbane Central is part of Sofitel, Accor’s luxury hospitality brand inspired by French art de vivre and local culture. Located in Brisbane’s city centre, the hotel serves business and leisure travellers with accommodation, dining, meetings and guest services. Sofitel properties are known for combining refined French design and service with the character of their destination. As part of Accor, the hotel operates within a large international hospitality group with opportunities for training, career development and mobility across hotels and brands. Employees are generally expected to deliver polished, attentive service while creating warm and memorable experiences for guests. The Brisbane property benefits from its central location near transport, shopping, dining and major city attractions.