Cluster People & Culture Administrator

Job Description

The Cluster People & Culture Administrator supports HR operations for Mövenpick Surabaya City and possibly other cluster properties. Typical responsibilities include maintaining employee records, preparing HR reports, coordinating recruitment and onboarding, managing attendance and leave data, assisting with training, and supporting employee engagement activities. Candidates should have a diploma or degree in Human Resources, business administration, or a related field, along with administrative experience, strong organization, confidentiality, and good communication skills. Familiarity with Indonesian employment practices and HR systems is useful. The role requires accuracy, professionalism, discretion, and the ability to coordinate effectively with colleagues across departments. English and Bahasa Indonesia skills, plus hospitality experience, are likely expected.

Company Info

Mövenpick Surabaya City is an upscale hotel in Surabaya, East Java, operating under the Mövenpick brand within Accor, one of the world's major hospitality groups. The property combines contemporary Swiss-inspired design and service with local Indonesian influences, offering accommodation, restaurants, meeting facilities, leisure amenities, and guest services for business and leisure travelers. Its People & Culture team supports recruitment, employee development, workplace engagement, compliance, and the delivery of Accor's service standards. As part of Accor, employees may benefit from international training, structured career opportunities, hotel-industry experience, and access to group employee programs. The hotel serves Surabaya's corporate, events, domestic, and international markets and works closely with local communities and tourism partners.

Destination Guide

Indonesia offers hospitality, tourism, retail, technology, education, healthcare, and marine-sector opportunities across Java, Bali, Sumatra, Sulawesi, and other islands. Surabaya, on Java, is a major commercial city with lower living costs than Bali or Jakarta and strong demand for hotel, logistics, manufacturing, and service professionals. Indonesian culture values respect, community, religious diversity, and courteous communication; learning basic Bahasa Indonesia is highly beneficial. Lifestyle varies from busy urban living to beaches, mountains, and quieter island communities, with generally affordable food and transport. Foreign nationals normally need an employer-sponsored work permit and KITAS; working on a tourist visa is not permitted. Employers usually handle sponsorship, while candidates should confirm tax, insurance, accommodation, and relocation support before accepting an offer.