The General Manager will lead the overall operation of Sofitel Auckland Viaduct Harbour, overseeing guest experience, financial performance, commercial results, team engagement, and compliance. Candidates are expected to have substantial senior hotel leadership experience, preferably in an upscale or luxury property, with strong knowledge of rooms, food and beverage, sales, revenue, and hotel operations. Excellent communication, commercial judgement, people leadership, and relationship-building skills are essential. The successful candidate should demonstrate a passion for luxury hospitality, a strategic approach to business growth, and the ability to represent the hotel confidently with guests, owners, colleagues, and local partners. Experience in New Zealand or a comparable international market would be advantageous.
Accor is a global hospitality group operating a broad portfolio of hotels, resorts, and lifestyle brands across luxury, premium, midscale, and economy segments. Its brands include Sofitel, Fairmont, Raffles, Pullman, Novotel, Mercure, ibis, and others. Sofitel Auckland Viaduct Harbour is an upscale waterfront hotel in Auckland, combining French-inspired hospitality with local New Zealand character. The property serves leisure guests, corporate travellers, events, and international visitors, offering accommodation, dining, wellness facilities, and meeting spaces. Accor places strong emphasis on guest satisfaction, responsible business, inclusion, employee development, and creating memorable hospitality experiences. The group provides career opportunities across hotel operations and international destinations, supported by its global network and ALL Accor loyalty programme.
New Zealand offers strong opportunities in hospitality, tourism, food and beverage, events, construction, healthcare, technology, agriculture, and professional services. Auckland is the country’s largest city and a major business, tourism, and transport hub, with a multicultural population and an active waterfront lifestyle. New Zealand culture values friendliness, direct communication, work-life balance, outdoor recreation, and respect for Māori traditions and the principles of Te Ao Māori. Residents enjoy beaches, hiking, sailing, skiing, and excellent natural scenery, although housing and living costs in Auckland can be high. Overseas applicants generally need an appropriate work visa, such as an Accredited Employer Work Visa, while skilled migrants may qualify for residence pathways depending on occupation, qualifications, salary, and experience. Candidates should confirm current immigration rules, arrange accommodation, budget for transport and healthcare, and bring verified employment and qualification documents before relocating.
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