Banquet Duty Manager

Job Description

The Banquet Duty Manager leads banquet and event operations, ensuring excellent service, accurate function setup, smooth coordination with the kitchen and other departments, and compliance with Accor standards. Requirements typically include hospitality or supervisory experience, strong knowledge of food and beverage service, excellent communication skills, and the ability to work flexible shifts, including evenings, weekends and public holidays. The successful candidate is expected to supervise and motivate staff, manage guest requests and complaints professionally, monitor service quality, assist with stock and cost control, and maintain workplace health and safety standards. Previous experience in a hotel or high-volume events environment is highly desirable.

Company Info

Novotel Sydney International Airport is a full-service hotel operated under Accor, one of the world’s leading hospitality groups. Located in Wolli Creek, close to Sydney Airport and major transport connections, the hotel serves business travellers, leisure guests, airline passengers and conference or event groups. Novotel is known for contemporary accommodation, practical facilities, welcoming service and an inclusive, family-friendly approach. Its operations typically include guest rooms, food and beverage outlets, meeting and banquet spaces, and airport-oriented services. As part of Accor, employees may benefit from structured training, internal career opportunities, staff travel programs and discounts across participating hotels. The property offers a fast-paced working environment where teamwork, guest satisfaction, operational consistency and professional presentation are important. Banquet team members work closely with kitchen, front office, housekeeping and events colleagues to deliver successful functions.

Destination Guide

Australia offers strong opportunities in hotels, restaurants, events, tourism, aged care, construction, healthcare and technology, with Sydney providing especially broad hospitality employment. Australian workplace culture is generally professional, direct and team-oriented, with emphasis on punctuality, safety, equality and customer service. Sydney offers beaches, a multicultural food scene, public transport, outdoor activities and a busy urban lifestyle, although rent and living costs are high. International applicants usually need a visa that permits employment, such as an employer-sponsored visa, Working Holiday visa or another eligible skilled or temporary visa; conditions vary by nationality and occupation, so consult the Australian Department of Home Affairs. Relocation normally involves securing the correct visa, obtaining tax and banking arrangements, arranging accommodation and budgeting for transport and healthcare. Airport-area suburbs can be convenient, but researching commuting costs and rental availability before arrival is advisable.