Food and Beverage Supervisor

Job Description

The Food and Beverage Supervisor supports the smooth operation of restaurant, bar, banquet and other food service areas at Novotel Melbourne South Wharf. Requirements typically include previous experience in hospitality or food and beverage supervision, strong customer service skills, sound knowledge of service standards, and the ability to lead and train team members. Responsible Service of Alcohol certification may be required. The successful candidate is expected to coordinate shifts, maintain quality and presentation standards, manage guest requests and complaints professionally, monitor stock and hygiene procedures, and work flexibly across weekends, evenings and public holidays. Strong communication, organisation, reliability and a positive, hands-on approach are important.

Company Info

Novotel Melbourne South Wharf is part of Accor, a major international hospitality group operating hotels, resorts and serviced residences worldwide. Novotel is Accor's midscale hotel brand, known for comfortable accommodation, practical facilities, welcoming service and business- and leisure-friendly locations. The South Wharf property is situated beside the Yarra River within Melbourne's vibrant convention, dining and shopping precinct, close to the Melbourne Convention and Exhibition Centre. The hotel serves corporate travellers, tourists, groups and event guests, with accommodation, restaurants, bars, meeting facilities and related services. Accor workplaces generally emphasise guest satisfaction, teamwork, professional development, inclusion and opportunities to move between departments or properties. Benefits can vary by employment arrangement, but may include staff accommodation rates, discounts across Accor hotels, training programs and career progression opportunities.

Destination Guide

Australia offers strong opportunities in hospitality, tourism, events, restaurants and hotel operations, particularly in Melbourne, Sydney, Brisbane, Perth, regional resorts and remote destinations. The culture is generally informal, multicultural and direct, with emphasis on punctuality, workplace safety, fairness and work-life balance. Melbourne provides excellent public transport, diverse food, arts, sports and live entertainment, although rent and living costs can be high. Australia has beaches, national parks and varied climates, making outdoor activities popular. Most overseas workers need a suitable visa, such as a Working Holiday visa, employer-sponsored visa or another skilled or temporary work visa; eligibility depends on nationality, age, qualifications and the occupation. Applicants should check official Department of Home Affairs requirements before travelling. Relocation planning should include a tax file number, bank account, healthcare arrangements, rental budget and recognition of required certificates such as Responsible Service of Alcohol training.