The Duty Manager supports the smooth daily operation of The William Inglis Hotel, representing hotel management across guest services, front office, food and beverage, and other departments. The role typically requires previous hotel supervisory or management experience, strong knowledge of guest service standards, excellent communication skills, and the ability to handle complaints and operational issues calmly. Candidates should be flexible with shifts, including evenings, weekends, and public holidays, and be confident making decisions independently. Familiarity with hotel systems, workplace health and safety, and basic financial controls is advantageous. A professional presentation, hands-on leadership style, and commitment to delivering a high-quality guest experience are expected.
The William Inglis Hotel is a premium MGallery Collection property in Warwick Farm, Sydney, inspired by Australia’s horse-racing heritage. It forms part of Accor, a global hospitality group operating hotels, resorts, and serviced residences across many brands and destinations. The hotel offers stylish accommodation, restaurants and bars, event facilities, wellness amenities, and convenient access to Warwick Farm Racecourse and greater Western Sydney. As an MGallery hotel, it focuses on distinctive design, local character, and memorable, personalised guest experiences. Employees typically work in a service-driven environment with opportunities to collaborate across departments and develop within Accor’s international network. The property welcomes leisure travellers, corporate guests, wedding and event groups, and racing visitors throughout the year.
Australia offers strong opportunities in hospitality, tourism, healthcare, construction, technology, education, and skilled trades, particularly in Sydney, Melbourne, Brisbane, Perth, and regional resort areas. Workplace culture is generally practical, direct, team-oriented, and focused on customer service, safety, and work-life balance. Lifestyle varies from busy city living to relaxed coastal and regional communities, with excellent outdoor activities, beaches, national parks, and multicultural dining. Hospitality roles may be available through employer sponsorship, skilled migration pathways, or temporary visas such as the Working Holiday visa, depending on nationality, age, occupation, and qualifications. Applicants should confirm current requirements with the Australian Department of Home Affairs. Relocation costs can be high, especially in Sydney; newcomers should budget for rent, transport, health insurance, and initial living expenses. A tax file number and Australian bank account are usually needed to work.
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