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Sales Manager

Australia Mercure Melbourne Doncaster AUD $80,000–$100,000 per year, plus superannuation and possible incentives*
Job Description

The Sales Manager is responsible for driving accommodation, conference, events and corporate business for Mercure Melbourne Doncaster. Requirements typically include several years of hotel sales or business development experience, strong knowledge of the Melbourne market, excellent communication and negotiation skills, and the ability to build relationships with corporate clients, agents and event planners. Experience using CRM or hotel systems, preparing proposals, conducting site inspections and achieving revenue targets is valuable. The successful candidate is expected to be commercially focused, organised, proactive and confident representing the hotel, while working closely with revenue, reservations, operations and marketing teams. Flexibility, professional presentation and a genuine commitment to guest service are also important.

Company Info

Mercure Melbourne Doncaster is part of Accor, a major international hospitality group operating hotels, resorts and serviced residences across many countries. Mercure is Accor’s locally inspired midscale brand, offering comfortable accommodation with a strong connection to the character of each destination. The Doncaster property serves business travellers, leisure guests, groups and event customers in Melbourne’s eastern suburbs, close to Westfield Doncaster and within convenient reach of the city and surrounding business districts. Accor promotes service excellence, teamwork, professional development and opportunities to move between properties and brands. Employees may also access Accor benefits, including the ALL Heartist employee travel and lifestyle programme, subject to eligibility. The Sales Manager supports the hotel’s commercial performance by developing local and national accounts, increasing events and group business, and maintaining long-term client relationships.

Destination Guide

Australia offers hospitality, tourism, sales and events opportunities in Melbourne, Sydney, Brisbane, Perth, Adelaide and regional destinations. Workplace culture is generally direct, practical and team-oriented, with emphasis on punctuality, safety, customer service and work-life balance. Melbourne provides a diverse lifestyle, excellent food and arts, public transport, sporting events and access to beaches and regional areas, although housing and daily expenses can be high. Work rights depend on nationality and visa type. Skilled professionals may explore employer-sponsored visas, while eligible young people can consider Working Holiday or Work and Holiday visas; permanent pathways require specific qualifications, experience and occupation eligibility. Applicants should confirm requirements through the Australian Department of Home Affairs. Relocation normally involves securing lawful work rights, arranging accommodation, obtaining a tax file number and opening an Australian bank account. Qualifications and references are commonly requested by hospitality employers.